Premier Inn Kilmarnock

The room was fine. We slept well and the beds were comfortable. Staff were friendly and helpful. We were lucky enough to visit in a heatwave and the outside garden patio/play area was a great suntrap, perfect for drinking beer and getting some sun but with one issue : the garden furniture is very old, decrepit and in places rotted. My wife lost a beer when I sat down and everything moved. The staff kindly replaced it. Whilst it was amusing watching other customers deal with these very unstable tables and chairs and having the same issues as us, there could be more serious issues if someone became injured from a collapse of this furniture, possibly even with liability issues... Food wise, an average offering from this type of hotel. Unlimited breakfast was good and set us up for the day. The two women running breakfast did their job very well and everything ran like clockwork. I would be very happy to visit again.

We had an excellent overnight stay from start to finish. The reception staff were welcoming and helpful. We ate a late lunch in the restaurant and both the staff who served us were lovely, friendly and able to talk about a couple of specific asks around the menu. At breakfast the following day again the staff were so helpful.

Great hotel. Second time staying there. Really enjoyed my stay. Only problem was no phone signal in the hotel. Staff were terrific. Food was great also. Room was spotless but Staff really make the stay good. Went for the meal deal, dinner and breakfast. Great value for money.